Terms of service

1 · Agreeing to these terms

By creating an account, downloading the app or using this website you agree to these terms. If you don't agree with them, please don't use the app. These terms, together with our privacy policy, form the whole agreement between us.

You must be an adult — at least 18, or the age of legal majority where you live — to create an account. Children use the app only through a parent's account, as described in section 3.

2 · Accounts and parent responsibility

The account belongs to you, the parent or guardian. You are responsible for keeping your password confidential, for everything that happens under your account, and for the accuracy of the details you give us — a working email address is the only thing we truly need, because that's where deletion confirmations and receipts go.

You may create profiles for your own children or for children you have permission to supervise (for example, a grandchild or a child you look after). Please don't create profiles for children outside your care.

3 · Children using the app

Little Learners is designed for children aged around 2–6, and everything child-facing is built so a young child can use it safely: there is no chat, no external links inside the child's area, no advertising and no purchases a child can make — anything involving an account, payment or settings sits behind the parent gate.

• You supervise the child's use. The app is a learning aid, not a childcare substitute, and you remain responsible for how and how long your child uses any screen.
• The parent gate is part of the safety design. Please don't defeat it, share its answers with a child, or let a child use the parent areas unattended.
• Screen-time tools are advisory. The timer and limits work inside the app only; we can't enforce anything once the app is closed.

4 · Subscriptions and payments

The app is free to download and includes a set of activities at no charge. Optional Premium access is sold as an auto-renewing subscription through the Apple App Store or Google Play. Purchases are completed and billed by the store, under its terms — we never see your card details.

5 · Acceptable use

The app is a calm corner of the internet for young children. To keep it that way, you agree not to:

• Copy, resell, redistribute or make derivative works from the app or its content
• Reverse engineer it, or attempt to extract its source code or assets, except where the law allows it anyway
• Break the parent gate, use another family's account, or access systems you're not entitled to
• Upload photos of other people's children to a profile, or any image that isn't appropriate as a child's avatar
• Use the app to harass anyone, or introduce viruses, scraping or anything that harms our systems
• Transfer your account to someone else or let more than one family use it as their main account

If we reasonably believe you've broken these rules we may warn you, limit features, suspend the account, or end this agreement as described in section 11. We may also report anything that looks like a crime to the relevant authorities.

6 · App content and ownership

The app, its games, characters, artwork, music, stories and this website belong to [Company legal name] or its licensors, and are protected by copyright and other intellectual-property laws around the world. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for family, non-commercial purposes, on devices you own or control, as long as these terms remain in force.

Your account and your child's progress data stay yours — see the privacy policy for how we handle that data. Nothing in these terms takes away any consumer rights you have under the law of your country.

7 · Photos and profiles

Profile photos are optional and, where they're uploaded to our servers, are used only to show the avatar back inside your own app. You confirm you have the right to share any photo you upload — a picture of your own child, or of a child you're responsible for. Don't upload pictures of other children or of adults who haven't agreed.

You can remove a photo at any time in Parent Zone → Children; deleting it there removes it from our storage too. If you believe someone has uploaded a photo that shouldn't be there, tell us at [support@yourcompany.com] and we'll remove it and investigate.

8 · Availability and changes

We work hard to keep the app available and correct, but we can't promise it will be uninterrupted or error-free, and we may change the app — adding, removing or adjusting activities — as we improve it. If we ever discontinue the whole service, we'll give you at least [30 days'] notice by email, and any subscription period you've already paid for will either run out naturally or be refunded pro rata by the store.

Free activities will stay free for as long as the app exists. We will never remove something you've paid for from a subscription period you're still in.

9 · Disclaimers

The app and website are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all other warranties and conditions, whether express or implied — including any implied warranty of merchantability, fitness for a particular purpose and non-infringement.

Learning outcomes vary from child to child. Little Learners is an educational aid built with care, but it isn't a substitute for teaching, and we don't promise any particular educational result from using it.

10 · Limitation of liability

To the fullest extent the law allows, neither we nor our team will be liable to you for indirect, incidental, special or consequential damages, or for loss of profit, data or goodwill, arising from your use of the app.

Where the law allows a cap on direct liability, it is [the greater of the amount you paid us in the 12 months before the claim, or £50]. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law says can't be limited — and nothing here affects your statutory consumer rights.

11 · Ending this agreement

You can stop using the app and delete your account at any time — the quickest way is our account deletion page, which removes the account, all child profiles and all progress data, and sends a confirmation email. The privacy policy explains what we keep and for how long.

We can end this agreement and suspend or close an account if you seriously or repeatedly break these terms, after telling you by email what we found and giving you a chance to respond where it's reasonable to do so. Sections 6, 9, 10, 12 and 13 survive the end of the agreement.

12 · Governing law and disputes

These terms are governed by the law of [England and Wales / your jurisdiction]. Where you live in the UK or EU you also have the protection of the mandatory consumer law of your own country, which these terms don't override.

If something's gone wrong, contact us first — most issues are solved the same day. If we can't resolve it, the courts of [England and Wales / your jurisdiction] have jurisdiction, without affecting your right to bring a claim in your country of residence if the law gives you that right. You may also be able to use online dispute resolution for purchases made within the EU.

13 · Changes to these terms

We may update these terms as the app evolves or the law changes. If a change is material we'll update the dates at the top of this page and show a notice in the Parent Zone the next time you open the app; for any change that affects your rights in a real way we'll give you at least [14 days'] notice before it takes effect, and if you don't agree you can delete your account and stop using the app.

The up-to-date terms always apply to new and continuing use. We never apply changes retroactively to something that already happened.

14 · Contact us